Ratings & Reviews

Overall Rating

5
(65 reviews)
96.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Carlos L. - |Recommended: YesThis is a safe neighborhood with reasonable pricing that has everything just a short drive away. — Vanessa was knowledgeable and helpful in every aspect, and gave me information in a timely manner whenever I needed it to move in. The area is nice, and the neighbors don't make noise too often.
submitted by John M. - |Recommended: YesGrounds are always neat, staff keeps residents in line — Yes place to look at
submitted by Lauren L. - |Recommended: YesFriendly and attentive staff. Property needs a facelift — Great minimal living for the heavy working class. Property maintenace keeps up with litter and irresponsible dog parents very well to keep things lookings as tidy as possible. They have great potential to boost amenity offerings if attention was given to volleyball court, dog park, add poop stations, fix broken gutters fence panels bars, and can very easily add curb appeal in the visitor space if a community garden was present. Newly upgraded kitchen appliances, bathroom fixtures and counters in my apartment. Major plus and big reason why I chose this apartment. But, carpet should have been replaced as well -given age of appearance and odor potentially soaked in by previous smoking and cat owning attendant- my allergies and ashtma have been CRAZY since I moved in. I do like living here and welcome the continual improvements. The staff does their absolute best with what they are given to work with and visually looks to be allowed to prioritize on.
submitted by Juan L. - |Recommended: YesGreat — Great apt
submitted by Don B. - |Recommended: YesFront desk staff — The girls at the front desks are very nice and professional. Much better than some other apartments I lived in. TY staff
submitted by Emilio F. - |Recommended: YesFamily Friendly and Quiet — I have lived at Riverstone Apartments since moving back to San Antonio in 2017, and I have been very happy. The times I have needed maintenance work done, they were completed within a timely manner. I also like seeing a diverse demographic living within the complex. It's a welcoming feeling
submitted by Christine D. - |Recommended: YesI've been here going on 3 years no complaints — Very quiet and peaceful and happy
submitted by Ariadne W. - |Recommended: YesGreat place and amazing staff — I have enjoyed my living arrangements so very much from start to finish. The location area is desirable but to top it off the staff above all else is what will make me recommend this complex to anyone looking for their next place to call home. Not once have i ever felt unsafe or unheard at this appartment complex. Someone is available every day of the week should I need to stop by the office for any concerns. Even just package pickup they refer to me by name and I will be honest you cant purchase that kind of attentiveness. Ms Angela who is the very person that sold me on making this apartment my home, took a wasp sting which is basically a bullet for me and kept showing me the apartment facilities as though it never occurred. For the few maintenance orders I have requested they've all be resolved next day and the maintenance team is so friendly. This place is one in a million... oh and by the way the its amazingly affordable too. Just saying if you look at their rates compared to all the competitors you'd be sore having missed out on these rates
submitted by Bill W. - |Recommended: YesBest place in San Antonio — The Staff if friendly and swift..love it here
submitted by Linh N. - |Recommended: YesPretty Good Place to Stay — Overall good apartment complex
submitted by Isabel E. - |Recommended: YesLove my home — I have been here going on three years and I am still super happy Maintenance is great, always comes and does things punctually and well. The office staff is really sweet and attentive. The complex is quie. I had one issue with my tires when I first moved in but that was not on the complex and he was actually caught and I have never had another incident. I am really really happy here. The staff goes out if thier way for you. This is a really great place to live. I would recommend it to anyone.
response from property -Thank you for your review.
submitted by Denny T. - |Recommended: YesGreat location, maintenance is fast, parking is bad — Nice place to live. Every time I needed maintenance they always responded quickly and fixed the problem quickly. Parking is a bad. If you don't get home by 7pm on any day, be prepared to park about a quarter mile away from your apartment. Location was good. Riverstone is close to many stores and restaurants and nearby a highway. Everything I need is less than 10 minutes away.
submitted by Lexi - |Recommended: NoSmokers and hoarders — Positives Excellent maintenance staff always prompt friendly with the exception of one guy who was on night call wouldn't answer his pages to stop the major flood of water in my apartment from a burst pipe. Some of my furniture and personal belongings were ruined, which the complex did not cover. The water flowed into my apartment for at least 5 hours . The office staff takes care of noisy neighbors quickly if it's during office hours. Negatives If someone smokes in the next unit to where you live, their secondhand smoke will fill your apartment. It seeps thru the air-conditioning unit, the vents, even through the bathroom cabinet under the sink. The neighbors next to me were chain smokers. I'll be lucky if I don't get lung cancer. It was horrible and hard to breathe. I was never so happy to have the neighbors move out. Also, a lot of people hoard their junk, boxes, tires, and trash on their patios and even on the lawn. That should not be allowed. Always an eyesore.
submitted by Zane N. - |Recommended: YesNice place to live — One of the better apartment complexes in the medical center. Apartments are roomy and pretty cheap, there isn't a bunch of loud people everywhere and it has some nice older trees. Parking is a bit of a hassle if you live in the front though.
submitted by Suzanne V. - |Recommended: YesQuiet Property, Great Maintenance Service, Friendly Helpful Staff — I have lived here a long time. This is a well maintained older property. Nice and quiet. Maintenance is super quick usually completed the same day. Grounds are well maintained. Staff is super friendly and efficient.